“As a passionate design strategy leader, I thrive at the intersection of innovation and business strategy, driving transformative customer experiences across industries. My work has provided me with opportunities to shape products and services that merge the digital and physical worlds, elevating everyday life for people globally. I am a collaborative and empowering leader who leans into democratizing information to upskill her teams.”
Current Role
Design Strategy Senior Manager - Delta Air Lines
Build and Lead the Enterprise Design Thinking program development inclusive of trainings, project consulting, and community building.
Support Senior Vice President and executive team in development of Delta’s enterprise Customer Experience strategy and prioritization of initiatives across the CX organization and customer-facing divisions, including roadmap planning for near, medium, and long-term impact.
Affiliations
WDO; Board Member (youngest in 65+ yr history)
Awards and Publications
Top Achiever (top 6% of all Ford employees) - Ford Motor Company - 2021
Innovation Magazine- Quarantined ‘n Chillin' - Summer 2020
Innovation Magazine- MY ID IS SD4PP3ST - Spring 2017
+ Multiple International Design Awards
Education
Savannah College of Art and Design (SCAD)
Service Design B.F.A.
Industrial Design B.F.A.